Splunk IT Service Intelligence – The next-generation monitoring and analytics solution

UDS, Splunk’s authorised distributor and co-provider for professional services in Hong Kong and Macau, has been realizing tremendous value across multiple industries and use cases for customers. From blue-chips to small companies, retail shops, financial enterprises, logistic service providers, telecommunications, entertainments, NPOs and government agencies are improving service levels, reducing IT operations costs, mitigating security risks and driving new levels of operational visibility.

Splunk IT Service Intelligence (ITSI) is a next-generation monitoring and analytics solution that provides new levels of visibility into the health and key performance indicators of IT services.

Splunk IT Service Intelligence

•    Data-driven service monitoring and analytics

•    Delivers a central, unified view of critical IT services for powerful, data-driven monitoring
•    Maps critical services with KPIs to easily pinpoint what matters most
•    Utilizes advanced analytics powered by machine learning to highlight anomalies, detect root cause and pinpoint areas of impact
•    Supports drill down deep into the data for rapid issue investigation and resolution

Why Splunk IT Service Intelligence?

Puts Everything in a Business Context
Monitor business and service activity using metrics and indicators that are aligned with strategic goals and objectives

Transforms Monitoring with Data-Driven Analytics
Eliminate costly false alerts, understand trends and anomalies and employ machine learning to baseline normal operations.

Finds Problems Faster
Simplify and speed up troubleshooting by collecting and correlating metrics and events across the service stack.

  Brings all IT Data Together
Easily consolidate data across diverse technologies and point tools for multi-dimensional analysis and simplified workflows.

  Offers Flexible Deployment Options
Support data collection and deployment for on-premises, cloud and hybrid environments.

Deploys Within Days, Not Months
Install quickly, connect to any data source effortlessly and begin interacting with the data immediately.

Watch Video for more information: Data-Driven Service Intelligence

Learn more about Splunk ITSI: Watch Splunk ITSI product tour or browser Splunk ITSI page.

If you are interested in Splunk ITSI, please send a request to [email protected] for a product demo.

What’s new about Splunk ITSI event? Splunk will join the itSMF Annual Conference. If you feel interested, please contact us.

Date: 9 March, 2016 (Wednesday)Time: 9:00 – 17:00Venue: Level 7, Cordis Hong Kong (Langham Place), Mongkok